Privacy Policy
Last updated: February 2, 2025
Introduction
Taylio, Inc. ("we," "our," or "us") operates Retreat Sync, an event management platform designed for organizations managing retreats and events. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our service.
Information We Collect
Account Information
When you create an account, we collect your name, email address, and organization affiliation. If you are a sponsor representative, we may also collect your title and contact preferences.
Event and Attendee Data
To provide our event management services, we collect information about events you create, including attendee lists, lodging assignments, activity schedules, and dietary requirements.
Usage Data
We automatically collect information about how you interact with our platform, including pages visited, features used, and the time and date of your visits.
Calendar Integrations
If you choose to connect calendar services, we access only the calendar data necessary to sync event information. We do not access unrelated calendar entries.
How We Use Your Information
- To provide, maintain, and improve our event management services
- To send you important updates about your events and account
- To respond to your inquiries and provide customer support
- To detect, prevent, and address technical issues and security threats
- To comply with legal obligations and protect our rights
Data Sharing
We do not sell your personal information. We may share your information in the following circumstances:
- Within your organization: Other members of your organization may see relevant event and attendee information
- With sponsors: Sponsor representatives may access information about their organization's attendees and lodging assignments
- Service providers: We work with third-party providers for hosting, analytics, and email delivery
- Legal requirements: We may disclose information if required by law or to protect our rights
Your Rights
You have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your personal information
- Object to or restrict certain processing of your data
- Request a copy of your data in a portable format
To exercise these rights, please contact us at hello@retreatsync.com.
Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes encryption in transit and at rest, regular security assessments, and access controls limiting who can view your data.
Data Retention
We retain your information for as long as your account is active or as needed to provide you services. We may retain certain information as required by law or for legitimate business purposes, such as resolving disputes or enforcing our agreements.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date.
Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us at hello@retreatsync.com.